Winner of Best of the Best

Ad and Plaque

For 13+ years we have been voted Best of the Best by the readers of the Auburn Journal, and we couldn’t be more thankful to our community and our fantastic customers.

Since opening the business in 1946 we have striven to be been involved in the community and has enjoyed giving back. In 1984 Brad and Merrill purchased the business and have since continued to be involved and continue the tradition of giving back and supporting many community events. Being a big part of our community, being involved and giving back is what I am passionate about. I do it because I see a great future for our community and all there is to benefit from for me, our company and my kids.

Besides being such a staple of the community we work hard at being a partner to the land trusts and non-profits locally. We give back to many non-profits and work closely with them to find new ways of attracting donors and new revenue. Using print, email, direct mail, signage and promotional products to elevate their clients message in a cohesive, timely and branded manner. Our clients have seen that the value improves exponentially with a multi-touch approach.

I strongly feel that we are a one of a kind shop in this area with all the equipment and up to date technology that we have in our North Auburn location. Feel free to stop by and see all that we have to offer.

Understanding Your Color Space

In grade school, we learned how to mix primary colors (yellow, blue, and red), that yellow + blue = green, blue + red = purple, red + yellow = orange. Guess what? That was your first lesson in color theory. It’s not that simple when you are trying to color match your prints, though. It gets complicated in offset and digital printing vs. what you see on your monitor and smart phone.


Establishing your BRAND color is a great place to start, but it won’t cut it to simply say “We use dark green”. In fact, just knowing your company’s Pantone color values isn’t enough, since those values are generally used for specific printing processes. What about spot colors vs. CMYK vs. RGB?

One of the keys to having a successful brand is consistency. Every company Continue reading Understanding Your Color Space

3 Million chances to convert with direct mail

In 2017, almost 3 million pieces of direct mail passed through our building. That’s a lot of mail! Among them were catalogs, oversized postcards, standard mail, letter sets, etc. That’s three million chances for businesses to get their potential clients to take action. How well will it work? Let’s take a look.

As a business owner, you may have heard that direct mail made a comeback after the recession slump. Well, it never really left as a viable option; the recession just reduced the competition!

direct mail has much higher response rates than other marketing channelsDirect mail is doing well today with or without recovery. Check out these stats from the Data and Marketing Association Response Report that we gleaned from Compu-Mail:

  1. Direct mail household response rate is 5.1% (compared to .6% email, .6% paid search, .2 online display, .4% social media). This is the highest response rate the DMA has ever reported, since coming out with the Response Rate Report in 2003.
  2. At 6.6%, oversized envelopes have the greatest household response rates over other mediums (followed by postcards at 5.7% and letter-sized envelopes at 4.3%).
  3. At 37%, oversized envelopes have the greatest household return on investment over other mediums (followed by postcards and letter-sized envelopes at 29%).
  4. The response rate for direct mail among people aged 18-21 years old is 12.4%.
    The top response rate tracking methods are online tracking such as PURLs (61%), call center or telephone (53%), and code or coupon (42%).

So, what if you aren’t getting the responses for your direct mail that you see in these stats?

It all comes down to two things: 1. Foot-in-mouth problems 2. Attention to your target market and where they are in the 5 stages of awareness. This dictates copy (words), design, and timing of your mail piece.
Continue reading 3 Million chances to convert with direct mail

Open Type Fonts Have More Fun

Apple and PC dancing
Think of all the great things Mac and PC can accomplish together with Open Type fonts!

For about 12 years now, Windows (PCs) and Apple (Macs) have ended support for Type 1 and True type fonts in favor of Open Type fonts. This doesn’t mean that you can’t still buy a True Type font or that they won’t ever work, but it does mean that you are walking on thin ice. Systems and software are no longer developed with these old fonts in mind, with the exception of Adobe who allows you to put the font in the library of the software using it. Even then, you may still encounter problems. So why switch to Open Type fonts? Why should you give up thousands of dollars worth (if you are an agency) of licenses for fonts?

Continue reading Open Type Fonts Have More Fun